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Privacy Policy

Privacy Policy

On 01/07/2020

Terms and Conditions

Al-Sabih Marine Equipment Company, store.alsabihmarine.com, respects your privacy, and seeks to comply with applicable legal requirements in respect of data collection, processing and transfer. By using or the Services offered through (and thus accepting the Terms of Use), you expressly consent to Al-Sabih Marine Equipment Company using your Information, as outlined in this Privacy Policy. Your use of the Website is subject to your acceptance of the Terms of Use of this Privacy Policy. If you do not accept the Terms and this Privacy Policy, then you must discontinue your use of our website services.

We are committed to safeguarding the privacy of Registered Users and visitors who use or visit. The purpose of this Privacy Policy is to detail the manner in which we use your information, including your personal information that we may obtain about you, during your use of our website.

Information about our customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with the Group companies/subsidiaries/affiliates of Al-Sabih Marine Equipment Company, that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

Collecting Personal Information and its use

1.  In the course of your use of our website, you provide us with certain information, as mentioned below, which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of our website;

  - Information about your name, address, phone number, e-mail address, billing and credit/debit/charge card information, order history, feedback, about your visits to and use of our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation etc.);

  - Information relating to any transactions carried out between you and us on or in relation to our website, including information relating to any purchases you make of our Products or Services; -Information that you provide to us for registering with us as a Registered User (including your Account details);

   - Information that you provide to us for subscribing to the services of our website, e-mail notifications, and/or newsletters; and -Any other information that you choose to send to us; and feedback including Product/Service reviews.

 2. We may use the Personal Information that you provide or that is obtained by us :

   - To register you with our website and to administer and provide our Services, as mentioned on our website;

   - To fulfill our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment;

   - To analyze and profile your shopping preferences (market, customer and product analysis etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs. We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions and so on (including products and services of other companies and organizations) by e-mail, telephone (including automated calls), SMS text messages and other electronic messages such as picture messaging, post, fax or otherwise; and

  - When you provide us with your information, you will be given the option to mention if you do not wish to receive information of such products and services from either us or carefully chosen third parties; and to administer any prize draws or competitions you may wish to enter.

 3. We may supplement the Personal Information that you provide to us with information that we receive from third parties such as credit reference agencies.

Fraud Prevention

 4.  In order to protect our customers and us from fraud and theft, we may share all or any of the Personal Information that we obtain (for confirming identity and other information in our customer records, including how you conduct your Account etc.), with other Group companies/subsidiaries/affiliates of Al-Sabih Marine Equipment Company, other third parties, companies, retailers and to financial and other organizations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Telephone Calls

5.  All Telephone calls (incoming/outgoing) may be recorded to verify content and may be used together with your records for regulatory compliance, quality control, and staff training, preventing, or detecting criminal activity and for complaint resolution.

Disclosure of Your Information

6.  While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/subsidiaries/affiliates of Al-Sabih Marine Equipment Company and other third parties, companies, retailers and organizations whose services or Products we provide to you through our website, for the following reasons:

   - To other companies and organizations to administer any prize draws or competitions;

   - To our agents, staff and approved third parties to provide services for us;

   - To anyone to whom we assign or transfer our rights and duties under our agreement with you; and

   - If we have a duty to do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.  In carrying out the activities specified in this section, we may transfer Personal Information to reputable organizations or companies outside Kuwait. We take steps to ensure that your information will be accorded the same level of protection as that required of us under applicable Kuwait law. By agreeing to the Terms and this Privacy Policy, you expressly agree to such sharing of Personal Information.

8.  If Al-Sabih Marine Equipment Company is sold to a third party or otherwise Al-Sabih Marine Equipment Company becomes subject of a merger, consolidation or acquisition, it would become necessary for us to transfer your Personal Information to a third party, and in such case Al-Sabih Marine Equipment Company would require that the third party handles your Personal Information with no less care than taken by us.

Cookies

9.  New technologies are emerging on the Internet that help us deliver customized visitor experience. Al-Sabih Marine Equipment Company may use such new technologies, including cookies or other technologies, to remember your information when you use our website. We may use such technologies for tracking activity our website, preparing reports, assessing trends, and otherwise monitoring the way in which our website is being used. By accepting the Terms of use of our website and this Privacy Policy, you confirm your consent to Al-Sabih Marine Equipment Company use of cookies, and other such technologies, for these purposes. If you do not wish to receive cookies, you may configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Security

10.  We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of Personal Information. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Al-Sabih Marine Equipment Company is not responsible for any unauthorized access or use by third parties, unless such access is enabled because of our gross negligence or willful misconduct.

11.  Protecting your Personal Information is very important to us. Therefore, we take the following precautions, among others, to better protect the Personal Information;

   -  We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information including the use of Secure Sockets Layer (SSL) software. Our website is certified by VeriSign and transactions managed through our partnership with KNET and Kuwait Finance House.

    We store all the Personal Information you provide to us on our secure (password- and firewall- protected) servers. All electronic transactions you make.

    We display only the last four digits of your credit/Knet card numbers, and when using KNet cards you will be required to enter your Knet pin when confirming an order. However, the entire card number will need to be given to the appropriate Card Company ( Knet ) during order processing. -It is important for you to protect against unauthorized access to your Account and password and to your computer. You must ensure that you log out from your account on our website.

Product reviews

12. It is possible that two weeks after receiving your Product, we may send you an e-mail inviting you to review and rate the Products that you have purchased. In addition, sometimes we may also ask you if you would like to answer questions related to your Product, as submitted by other customers. You may note that:

   -  Once you submit your written review, it usually takes 72 hours for your review, question or answer to appear on our website provided it is in line with our publishing guidelines

    Your review can be submitted anonymously or if you prefer, you can leave a rating only review.

   It is not possible for you to edit/remove your review after submission. If you require any further information on this service or wish to have your review removed, you can contact Customer Services.

13.  We may withhold such Personal Information to the extent permitted by law.

14.  You may instruct us not to process your Personal Information for marketing purposes by e-mail at any time. If you are concerned that any of the Personal Information that we hold is inaccurate, you may Contact Us.

15.  store.alsabihmarine.com may contain links to other websites. Al-Sabih Marine Equipment Company is not responsible for the privacy practices of websites not operated by our website. We encourage users to read the privacy statements of each and every website that collects Personal Information.

16. Any changes to our Privacy Policy will be posted on our website and with respect to any Personal Information and other information we collect in the future, will become effective as of the date of posting (see date posted above). It is your responsibility to review the Privacy Policy from time to time to make sure you are aware of any changes. We may also notify you of changes to our Privacy Policy by e-mail.

Contact Us

If you have any comments or queries in connection with our Terms and/or Privacy Policy, you can contact us by sending an email on [alsabihmarine@yahoo.com] or call our customer service at (99270105).

 Address : Al-Sabih Marine Equipment Company

                 Shuwaikh Industrial Area (old)

                 Block 1, Street 6, Plot 23, Kuwait

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